Make it easier for customers to chat, book, and pay through LINE OA

Shops create business data and booking conditions. Customers add the shop as a friend, chat, and book in LINE in one place.

LINE
Ask in LINE
Payment
Review price
Dashboard
Back office updates
Real product flow

From the first LINE chat to a booking in the back office

Customers ask, choose, book, and confirm from LINE.

Ask availability, choose dates, pay a deposit, and enter back office.

Self bookingDeposit in one flowBack office updates
01

Ask in LINE

AI answers from real business data.

Example LINE chat where a customer asks about availability and the AI recommends options
LINE chat
02

Choose room and date

Customers choose dates and rooms.

Booking page for selecting stay date, guests, and room
Booking page
03

Review price

Price and deposit are clear before payment.

Booking summary page with demo personal data
Price summary
04

Pay deposit

Pay and upload a slip in one flow.

Deposit payment page with a demo QR code marked DEMO
Demo QR
Deposit payment page after uploading a demo slip file
Slip uploaded
05

Back office updates

LINE confirms and the back office updates.

LINE booking confirmation with demo booking id
LINE confirmed
Mobile booking detail page with demo booking id
Booking detail
Back-office calendar showing the confirmed booking
Admin calendar
Back-office booking detail with demo customer data
Admin detail

Not just a chatbot that answers questions. An AI that moves customers into booking.

Business examples
Checks rooms and moves into booking
iLineme AI
LINE booking assistant
Do you have a budget stay near the suburbs?
Yes. The cheapest option starts at 300 THB per night.
Any private house option?
A twin house starts at 500 THB per night.
3 adults and 1 child. Which one fits?
The family house fits 3 adults and 1 child.
How much with breakfast?
1,140 THB per night with set breakfast.
Can I still book tonight?
Yes, tonight is still available if you are ready.
What details do I need?
Name, phone number, and a 20% deposit to confirm.
Uses real room, price, and package data
Typical FAQ bot
  • Requires manual question-answer setup
  • Does not know queue or room availability
  • Can only answer rough pricing
  • Customers still wait for an admin to close the booking
iLineme AI
  • Reads real business data
  • Checks the booking schedule
  • Calculates price from conditions
  • Sends customers to booking and back office immediately

Answers from real business data

Uses services, prices, policies, and business data.

Checks queues and rooms

Answers available dates, rooms, and service slots.

Estimates prices

Supports guests, nights, BTU, and promotions.

Answers service-area questions

Shows covered zones and areas needing review.

Hands off to booking instantly

Moves customers to booking and back office.

What does the business owner need to do?

Add business data, prices, and key terms.
Set booking rules, team, and deposit.
Connect LINE OA.
Let bookings flow into the back office.

The back office is designed to work comfortably on mobile

Review bookings, payments, and handoff cases from mobile.

Review bookings and job status.

Check deposits and follow-ups.

Take over important Chatbot cases.

Built for businesses that talk before booking

Booking is designed separately for stays, onsite services, and in-store services. They do not share one generic booking flow because each business needs different data.

Accommodation business booking flow visual
Accommodation booking screen on mobile

Hotels, resorts, and stays

Rooms, prices, booking, and deposits in one flow.

Onsite service booking flow visual
Onsite service booking screen on mobile

Onsite services

For jobs that need area, time, and dispatch.

In-store service booking flow visual
In-store service booking screen on mobile

In-store services

For services that need booking before visit.

A customer asks availability, books, and pays a deposit
A sample flow from LINE chat to booking and payment details.

Start simply, then choose the plan that fits

Free

For trying business setup and testing the system.

Starter

For small businesses starting real usage.

Growth

For businesses with ongoing chats and bookings.

Frequently asked questions

Can I use my existing LINE OA?

Yes. The system is designed to work with your existing LINE OA after the connection is configured correctly.

Do I need a technical team?

No. Owners and admins can start by entering business data and testing before release.

What does the AI answer from?

The assistant answers from your business data, rooms, services, prices, policies, FAQ, and configured information.

What happens if the AI cannot answer?

The system can hand off cases that need people, with context from the conversation.

Can customers really book through LINE?

Yes. Customers can start from LINE chat and continue to booking or booking requests. The system allocates based on the capacity you set.

Does it support payment or deposits?

Yes. You can set deposit rules, receive slips, and track payment status from the booking record.

How does booking payment work?

The shop adds a PromptPay ID or bank account for booking payments. Customers transfer to that account and upload the slip for checking. When the slip passes, the system confirms the booking. The shop can still review it again in the back office and cancel the booking if anything looks abnormal.

Can I test before going live?

Yes. There is a public demo chat, and after signing in you can test with your own business data before release.

Start letting customers chat, book, and pay through LINE OA

Add data, connect LINE, and let bookings flow into back office.

Start free